How do I contact customer support?

If you are in need of assistance from one of our experts, you can request a Callback or submit a ticket and we will reach out to you! 

How do I request a Callback/ Support ticket? 

  1. Navigate to Paycard tab.
  2. Tap Support and resources 
  3. Tap Contact support 
    1. Submit ticket 
    2. Request Callback

 

                           

 

   

 

Give us a Call

Call Zeal support: +1 833 481 9767

Leave a voicemail stating:

  1. Your name 
  2. Category of question
    1. Lost or Stolen Card
    2. Balance or Transactions
    3. Additions to Balance
    4. Other
  3. Phone number to callback to
  4. Fallback email

Support hours:

Monday-Friday 

8:00am-4:00pm PST

 

Note:

Our agents will respond within 4 business hours.

Updated

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